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Contact Us

We at Guiltless believe that luxury goods, whether brand-new or pre-loved, should always be accompanied with equally luxurious customer care – it is important to us that you feel cared for and prioritized.

All information regarding our company, purchasing and consigning processes, shipping and returns policies etc. are readily available on our website. However, you may contact us at any time via phone, email or even whatsapp and we will happily be at your service ☺

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Guiltless Office Hours:

Mondays to Fridays, excluding public holidays
10:30am – 7:30pm (HK Time)

Phone:

+852 63 900 900
In the event that our phone lines are occupied or otherwise unreachable, please leave us a voicemail with your name, contact information and reason for your call!

Email:

We'll try to reply within 48 hours , but in case of the delay, your patience is greatly appreciated.

Customer Inquiries: info@guiltless.com
Press Inquiries: press@guiltless.com
Career Inquiries: careers@guiltless.com
Social Media Inquiries: social@guiltless.com

Whatsapp:

Add us to your phone book!
Message us at +852 63 900 900

Address:

Please direct all packages to:
Guiltless International Limited
3/F Kerry Centre
683 King’s Road
Quarry Bay
Hong Kong